Privacy Policy
Effective Date: January 2026
Across The Pond Pets (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting any personal information you may provide while using www.acrossthepondpet.com (the “Website”).
This Privacy Policy explains how we collect, use, protect, and disclose information when you visit or interact with our Website.
a) Information Submitted Through Forms
Personal information submitted through forms on this Website is collected for the purpose of responding to inquiries, providing pet travel services, and managing consultations.
Form submissions may be processed and stored using secure third-party workflow and project management platforms used by Across The Pond Pets to manage client communications and service requests.
Information collected through forms may include, but is not limited to:
- Name
- Email address
- Telephone number
- Pet travel details and relocation information
You provide this information when you contact us, request services, schedule consultations, or submit inquiries through the Website.
b) Automatically Collected Information
When you visit the Website, we may automatically collect certain non-personal information, including:
- IP address
- Browser type and version
- Operating system
- Referring URLs
- Pages viewed and time spent on the Website
This information is used for security, analytics, fraud prevention, and Website performance optimization.
Third-Party Service Providers
Across The Pond Pets uses trusted third-party services to process, store, and manage information submitted through the Website, including form submissions and client communications.
These services are used strictly for operational purposes such as responding to inquiries, managing consultations, and coordinating services. We do not authorize third parties to use personal information for their own marketing or unrelated purposes.
Third-party service providers are required to maintain reasonable security measures consistent with industry standards.
2. How We Use Information
We use collected information to:
- Respond to inquiries and provide requested services
- Communicate regarding pet travel consultations and services
- Improve Website functionality and user experience
- Detect, prevent, and investigate fraud, abuse, or unauthorized activity
- Protect our intellectual property and enforce our Terms of Use
- Comply with legal obligations
3. Cookies and Tracking Technologies
Our Website may use cookies or similar technologies to enhance functionality and analyze traffic patterns.
You may disable cookies through your browser settings; however, doing so may affect certain Website features.
4. Data Sharing and Disclosure
We do not sell, rent, or trade personal information.
We may disclose information only when necessary to:
- Comply with legal requirements or lawful requests
- Protect the rights, safety, and property of Across The Pond Pets
- Investigate fraud, impersonation, or unauthorized use of our Website or content
- Enforce our Terms of Use, Copyright Policy, or DMCA rights
5. Data Security
We implement reasonable administrative, technical, and organizational measures to protect information from unauthorized access, misuse, loss, or disclosure.
However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
6. Third-Party Services and Links
The Website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of third-party sites. We encourage users to review the privacy policies of any external websites.
7. International Visitors
If you access the Website from outside the United States, you acknowledge that your information may be transferred to, stored, and processed in the United States.
8. Children’s Privacy
This Website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.
9. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Changes will be effective immediately upon posting. Your continued use of the Website constitutes acceptance of the updated policy.
10. Contact Information
If you have questions about this Privacy Policy or data practices, please contact:
Across The Pond Pets
Email:
Copyright © 2026 Across The Pond Pets. All Rights Reserved.
